FAQ

Q: How can you be contacted?
A: We are available via email ([email protected]), DM, or messaging on our social media pages linked above.

Q: How much is shipping?
A: Guess what? We are offering free shipping!

Q: What is the order processing/ shipping process? 

A: Our order processing and shipping time will take 5-7 business days (M-F) 

Q: What is the return policy?  A: We have a 7 day return policy there is a restocking fee *restrictions may apply*. We advise you contact us as soon as possible with any concerns.

Q: Can I change my order once submitted?
A: Within our order processing window (5-7 business days) you are able to change your order.

Q: How many ounces are the hair bundles?
A: The bundles comes in 100g bundles.

Q: I don't see an item I want, can you get it?
A: Tell us what you are looking for and we will try our best.

Q: What are your business hours?
A: We have extended business hours from 8am CST to 8pm CST.

*Fraud Disclosure: We have zero tolerance for credit card fraud. Fraudulent purchases will be prosecuted to the fullest extent of the law.